Help center
Support, privacy, and data requests.
Use the correct request path so the Argentum operator can verify identity and respond safely.
01Product support
For installation, local workspace, Clipping Office, or operator-access issues, contact the monitored support address published with your Argentum distribution.
Launch requirement: replace this instruction with the operator’s real monitored support email before the public site is submitted for platform review.
02Privacy request
State whether you want access, correction, deletion, restriction, or a copy of your information. Include the account identifier needed to locate the record, but never send a password or access token.
03Connected-platform data
Identify the platform, the connected account, and whether you already revoked access in that platform’s settings. Argentum may verify account ownership before deleting stored connection records.
04Security concern
Report suspected unauthorized access promptly. Do not include secrets in the report. Revoke affected platform access and rotate exposed credentials through the original provider.
Include with a request
Enough detail to help—never your password.
- Your Argentum username or account identifier
- The type of request
- The connected platform, if relevant
- A safe way to reply